TICKET PURCHASE AND RETURN POLICY
Salinas de la Concepción April 29, 2024
Please read them carefully before making a purchase on this website, regardless of whether or not you have already made a purchase previously, as SALINAS DE LA CONCEPCIÓN, S.L. reserves the right to modify them at any time. They will govern the whole process. You can consult the doubts that could generate the same ones going to info@saldemenroca.com
1. OBJECT
The purpose of this Contract is to regulate the Terms and Conditions applicable to the
booking service activities through the web platform www.saldemenorca.com (hereinafter referred to as "Platform"). Saldemenorca.com is an online platform dedicated to the sale of products and booking of guided tours to the Salinas de la Concepción.
The ownership of the Platform is contained in the Legal Notice and Privacy Policy
of this website.
2. Acceptance of the conditions
Access to www.saldemenorca.com, and book the activities and / or services offered,
implies the acquisition of the condition of user and the declaration that you have read,
understood and accepted these Booking conditions, the Privacy Policy and the Terms of Use, which are Conditions of Use, which form an integral part of the Legal Notice. It is possible that in the
other types of activities may be extended in the future.
3. Reservation of guided tours
To make the reservation of the activities offered by Salinas de la Concepción, S.L. you must follow the process follow the process established in the platform. Specifically, you must select the
the activity you are interested in, the timetable, the number of participants, etc. and fill in the online reservation form online reservation form with the personal data requested. It is important that you review the information provided and correct any errors before confirming your reservation.
Once you click on the confirmation tab, you will not be able to modify your data.
By filling out this form, you are indicating that you have read and understood the
"description of the activity" and accepting the Terms and Conditions of Salinas de la Concepción, S.L.
Concepción, S.L. We recommend that you pay special attention to the Cancellation Policy before making your reservation. Cancellation Policy before making your reservation. Once your reservation has been paid, it will be processed by Salinas de la Concepción, S.L.
4. Confirmation of reservations
Depending on the activity booked, you may receive confirmation of your reservation immediately, or within immediately, or within a maximum of 24 hours. In the description of each activity
the type of confirmation applicable is indicated in the description of each activity.
5. Prices, inclusions, and exclusions
The price of the activities offered by Salinas de la Concepción, S.L. include VAT and any other applicable taxes. V.A.T. and any other applicable tax at the rate in force at the time of booking the activity. You make the reservation of the activity. The price includes everything detailed in the section "Included" in the description of each activity of each activity. The prices do not include entrance tickets, tips, drinks, food or any other not specifically included in the "Included" section of the activity description.
6. Payments
In order to book an activity through the Platform, you must pay the price indicated in the description of each activity at the time of booking. Indicated in the description of each activity at the time of booking. In the case of having a discount code from Salinas de la Concepción, S.L., the discount will be applied when you enter your code in the discount will be applied when you enter your code in the corresponding field of the booking form.
Your reservation data form. You can pay for your activity by credit or debit card. We accept all major credit and debit cards credit or debit cards (Visa, Visa Electron, Mastercard, etc.),
Mastercard, etc). You will not be charged any fees or commissions for processing your booking payments by credit card.
Your payment details (e.g. card number, expiration date, among others) will be processed securely through a SSL security protocol, being used only for the only used to carry out the procedure corresponding to your purchase or the issuance of refunds in the case of
issuance of refunds in the case of cancellation.
Salinas de la Concepción, S.L. does not store your payment data nor does it have access to them.
only you and the entities that process the payment in a secure and reliable way, will have access to them. In the event that you do not pay for the reserved activity or you revoke the payment, Salinas de la Concepción, S.L. will omit any possible claim for the benefits of the service.
7. Modifications and corrections of reservations
To request modifications or corrections to your reservation, please write to us at
info@saldemenorca.com (specifying the reservation number, the name that appears on the reservation and the date of the reserved activity). We will respond to your request as soon as possible as soon as possible.
All requests for date changes or other modifications will be attended, but will not be guaranteed.
guaranteed, pending the availability of our guides.
Under no circumstances can they be modified within 72 hours prior to the date of the reservation.
of the reservation.
8. Cancellations and Refunds
If you need to cancel a booked activity or request a refund, you must do so by sending an e-mail to
sending an email to info@saldemenorca.com with the reservation number, name, and date of the activity, name, and date of the activity.
The cancellation policy for guided tours is as follows cancellation policy:
If you cancel your reservation:
- Up to 3 days prior to the start of the booked activity (Madrid local time), you will be
100% of the amount paid will be refunded.
- Less than 72 hours before the start of the booked activity (Madrid local time), 100% of the amount paid will be retained.
100% of the amount paid will be retained, so you will not be entitled to any refund.
These conditions will also be applicable in cases of cancellation or no-show.
No-show Likewise, Salinas de la Concepción, S.L. will not reimburse any amount once the activity has
once the activity has begun and it is abandoned for any reason.
The corresponding refund will be made between 24 and 48 hours after the cancellation of the activity in the same method of payment of the activity in the same method of payment with which you paid the reservation, which will be notified via email will be notified via email.
Once the order has been placed, refunds made by debit/credit card may take 5 to 7 business days to be processed 5 to 7 business days to appear in your bank account and up to 30 days for some foreign cards in the case of some foreign cards.
9. Change or Cancellation of an activity by Salinas de la Concepción, S.L.
Salinas de la Concepción, S.L. reserves the right to cancel a given activity without adhering to the
activity without adhering to the established cancellation period if, weather conditions, government actions, unforeseen weather conditions, governmental actions, unforeseeable or unavoidable external circumstances, jeopardize or endanger or make the exercise of the activity impossible or much more difficult.
In this case, Salinas de la Concepción, S.L. will notify you by e-mail of such changes or cancellations, and you will be changes or cancellations and will propose either another date for the realization of the activity or alternative activity, or alternative activities that may be of interest to you.
In the event that it is not possible to set another date or this or other activities that we propose to you are not acceptable to you are not acceptable to you, you will be entitled to a 100% refund of the amount of the reservation of the amount of the reservation, excluding any compensation for damages or other claims.
Occasionally, Salinas de la Concepción, S.L. makes changes in the activities, such as dates, times, prices, including such as dates, schedules, prices, inclusions, coverage, age requirements, etc. As
As a consequence, Salinas de la Concepción, S.L. reserves the right to cancel, change or substitute any or substitute any detail of the activities at any time and for any reason.
Likewise, Salinas de la Concepción, S.L. reserves the right to make minor changes in the programs of the activities or minor changes in the programs of the activities or changes of itinerary, if it is deemed necessary to make any reimbursement or indemnification any.
10. Right of withdrawal
The services contracted through the Salinas de la Concepción, S.L. platform are exempt from the right of withdrawal are exempt from the right of withdrawal, in accordance with the provisions of article 103.l of the Royal Legislative Decree 1/2007, of November 16, 2007, which approves the revised text of the text of the General Law for the Defense of Consumers and Users and other complementary laws other complementary laws.
11. Applicable Laws and Jurisdiction competent
You agree that the law applicable to the operation of these conditions is Spanish law will be competent to hear any disputes arising from the interpretation or application of this contract interpretation or application of this contract the Judges and Courts of the city of Ciutadella de Menorca.
12. Contact
If you have any questions about these conditions, you can contact Salinas de la Concepción, S.L. at info@saldemenorca.com, for which purpose you expressly accept the use of electronic mail as a valid procedure for the exchange of information and the exchange of information and the sending of communications.